Privacy and Cookie Policy
PRIVACY POLICY
Last updated: November 2025
This privacy policy sets out how Esiks.com uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Any information by which you can be identified will only be used in accordance with this privacy statement.
We may update this policy from time to time by updating this page. You should check this page periodically to ensure you are happy with any changes.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Examples: Browser version, IP address, time zone, cookies, viewed pages/products, search terms
Purpose: Load the site accurately & analytics
Source: Cookies, log files, web beacons
Shared with: Magento processor
Examples: Name, billing/shipping address, payment info, email, phone
Purpose: Fulfill orders, process payment, shipping, fraud screening, marketing (with consent)
Source: Provided by you
Shared with: Magento processor
Collected when you contact support (name, address, phone, etc.)
This site is not intended for individuals under 18. We do not knowingly collect data from children.
Sharing & Using Personal Information
We share data only with trusted service providers (e.g. Magento, Google Analytics) to operate the store and fulfill orders.
We may also disclose information to comply with laws, respond to lawful requests, or protect our rights.
Behavioural Advertising: We use Google Analytics. You can opt out here: Google Analytics Opt-out
GDPR, Retention & Your Rights
If you are in the EEA, we process data based on consent, contract performance, or legal obligations.
We retain order data until you request deletion. You have the right to access, correct, or erase your data — contact us anytime.
We do NOT engage in fully automated decision-making that produces legal effects on you.
Cookies We Use
| COOKIE Name | COOKIE Description |
|---|---|
| CART | The association with your shopping cart |
| CATEGORY_INFO | Stores category info for faster display |
| COMPARE | Items in Compare Products list |
| CURRENCY | Your preferred currency |
| CUSTOMER | Encrypted customer ID |
| CUSTOMER_AUTH | Login status indicator |
| CUSTOMER_INFO | Encrypted customer group |
| CUSTOMER_SEGMENT_IDS | Stores Customer Segment ID |
| FRONTEND | Your session ID on the server |
| GUEST-VIEW | Allows guests to edit orders |
| LAST_CATEGORY | Last visited category |
| LAST_PRODUCT | Most recent product viewed |
| NEWMESSAGE | Indicates new messages |
| PERSISTENT_SHOPPING_CART | Link to cart & viewing history |
| STORE | Selected store view / language |
| USER_ALLOWED_SAVE_COOKIE | Whether cookies are allowed |
| VIEWED_PRODUCT_IDS | Recently viewed products |
| WISHLIST | Encrypted wishlist items |
| WISHLIST_CNT | Number of items in wishlist |
Questions? Contact us at sales@esiks.com
