ESIKS.com

Privacy and Cookie Policy

PRIVACY POLICY

Last updated: November 2025

This privacy policy sets out how Esiks.com uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Any information by which you can be identified will only be used in accordance with this privacy statement.

We may update this policy from time to time by updating this page. You should check this page periodically to ensure you are happy with any changes.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Device Information
Examples: Browser version, IP address, time zone, cookies, viewed pages/products, search terms
Purpose: Load the site accurately & analytics
Source: Cookies, log files, web beacons
Shared with: Magento processor

Order Information
Examples: Name, billing/shipping address, payment info, email, phone
Purpose: Fulfill orders, process payment, shipping, fraud screening, marketing (with consent)
Source: Provided by you
Shared with: Magento processor

Customer Support Information
Collected when you contact support (name, address, phone, etc.)

Minors
This site is not intended for individuals under 18. We do not knowingly collect data from children.

Sharing & Using Personal Information

We share data only with trusted service providers (e.g. Magento, Google Analytics) to operate the store and fulfill orders.

We may also disclose information to comply with laws, respond to lawful requests, or protect our rights.

Behavioural Advertising: We use Google Analytics. You can opt out here: Google Analytics Opt-out

GDPR, Retention & Your Rights

If you are in the EEA, we process data based on consent, contract performance, or legal obligations.

We retain order data until you request deletion. You have the right to access, correct, or erase your data — contact us anytime.

We do NOT engage in fully automated decision-making that produces legal effects on you.

Cookies We Use

COOKIE Name COOKIE Description
CARTThe association with your shopping cart
CATEGORY_INFOStores category info for faster display
COMPAREItems in Compare Products list
CURRENCYYour preferred currency
CUSTOMEREncrypted customer ID
CUSTOMER_AUTHLogin status indicator
CUSTOMER_INFOEncrypted customer group
CUSTOMER_SEGMENT_IDSStores Customer Segment ID
FRONTENDYour session ID on the server
GUEST-VIEWAllows guests to edit orders
LAST_CATEGORYLast visited category
LAST_PRODUCTMost recent product viewed
NEWMESSAGEIndicates new messages
PERSISTENT_SHOPPING_CARTLink to cart & viewing history
STORESelected store view / language
USER_ALLOWED_SAVE_COOKIEWhether cookies are allowed
VIEWED_PRODUCT_IDSRecently viewed products
WISHLISTEncrypted wishlist items
WISHLIST_CNTNumber of items in wishlist

Questions? Contact us at sales@esiks.com