Return & Refund Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied with the items you received, we gladly accept returns within 30 days of delivery for most items in new condition.
1.Conditions of return
(1) Return period: If you want to return the goods, please apply within 30 days of delivery
(2) Applicable situations for return and exchange: wrong size , product damage problem ,product quality problem.
(3) You need to provide information to apply for return: order number, product photo proof
(4) Returned items must be in the same condition that you received it, with the original packing. Any item that has been used, damaged, altered or missing parts will not qualify for a return.
(5) We won't accept returned items that were sent back by you directly without contacting with us first.
(6) All our products are international shipping.Please note that we do not cover return delivery fees, unless the original products are defective.
Step 1: Please send an email to the customer service mailbox, we will process the email within 24 hours and give the processing result;
Step 2: After you receive the reply email, please return the product within 48 hours and indicate the tracking number;
(1) After we receives the returned product, it will take 3 days to process it. We will notify the refund process through the customer service email, and the refund will be paid to the the original method of payment within 48 hours.
(2) If you do not receive a refund, please send an email to the firstname.lastname@example.org