Return & Exchange

ESIKS RETURN POLICY

We always want customers to be 100% satisfied — this includes our return policy.

To assure customer satisfaction we made this procedure as easy as possible. Warranty claims are processed through our technical department.
For all non-warranty (Replacement parts only — original parts are non-returnable) returns, please follow the steps below.

Please contact us within 30 days of receiving your order

Parts must be unused, in original packaging and in new condition.
Installed or damaged items will not be accepted.

1. Contact ESIKS

Email: sales@esiks.com
Live Chat │ Open RMA Ticket │ Call +1 (571) 475-0316
Request an RMA #
State the reason for return

2. Package & Ship

Write the RMA # clearly on the package
Ship according to our team's instructions

3. After We Receive

Refund — Full amount to original payment method
Exchange — Replacement shipped immediately

Important Notes:

Full credit only for uninstalled items in resaleable condition
Customer pays return shipping for “changed mind” or “ordered wrong”
ESIKS covers shipping for quality issues or wrong shipment
PayPal refund: within 24 hours
Credit card refund: within 5 business days
Free shipping items = 100% full refund (no deduction)

Return Address (China Warehouse)

Please contact us first for RMA# — Unauthorized returns will be rejected

Name: ESIKS Service Team - Kevin Wu
Address: No.101, North East 1st Street, Jiangxia
GuangZhou, GuangDong, 510080, China
Tel: +1 (571) 475-0316